Surprise Computer LLC
Surprise Computer LLC
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About Us

Impressum:

Steven D. Underwood, Owner
Surprise Computer LLC
office: 623-455-9795
email: support@surprisecomputer.com
web: https://www.SurpriseComputer.com; 

Facebook: https://www.facebook.com/surprisecomputerAZ

Mailing address: 15508 W. Bell Road, Suite 101-540, Surprise, AZ 85374
AZ Corporation # L-1697875-5

Federal ID # 45-2495769
AZ State License # 20725676-J

 City of Surprise, Arizona License # 1014233

Dun & Bradstreet Data Universal Numbering System (D-U-N-S) Number 063788345

Surprise Computer LLC


There is only one original Surprise Computer LLC.  Since we have started, there have been several imitators but we are the first and best! We service the residents and businesses of Northwest Phoenix, Arizona.  We are located in Surprise, Arizona.  623-455-9795  We are daily  in Surprise, Sun City, Sun City West, Sun City Grand, Sun City Festival, El Mirage, Youngtown, Trilogy at Vistancia, Traditions,  Sunflower Resort, Corte Bella, and more!  Call us!

Tech Work in Surprise: About Us


Surprise Computer LLC, Also known as Surprise Computer,  is a Limited Liability Corporation founded in 2011 and located in the NorthWest Phoenix, Arizona area.  We started working with computers and computer users in the early 1980's.  

We are here to help the computer user with everyday questions, problems, and repairs.  We are licensed through the city of Surprise and the state of Arizona and registered federally.  We do laptop repair, computer repair, printer repair, virus removal, and much more here and in other areas of the Phoenix west valley.


Company  Strengths & Core Competencies:


· Experience in computer hardware and software systems going back to 1982 (over 30 years experience).

· Experience in the manufacturing of the actual component circuit boards that are inside nearly all electronic devices.

· End-User, Programmer, and Administrator with experience in numerous computing environments (UNIX, DOS, LINUX, VAX, Apollo, MacIntosh, and Windows).

· Experience in highly technical and management capacities in research, business, engineering, and scientific environments.

Mission Statement:


Mission  Statement:  To serve the computer user in his/her desire to use computer technology to accomplish their goals.

Business  Philosophy:


· To respect the customer. · To treat the customer with fairness and dignity

Meet the Team

Steve Underwood Owner of Surprise Computer LLC

Steve Underwood, Owner & Founder


I moved to Arizona in 2011 with the intent of continuing a career in electronics manufacturing. However employers were hiring from outside the U.S. at 1/3 of the pay that engineers I managed made 20 years prior. In addition, electronics manufacturing in the U.S. had been decimated by globalization, so there were too many highly experienced professionals competing for a very small amount of jobs locally at lower wages. 


My career in electronics manufacturing spanned several companies and decades serving as machine operator, programmer, engineer, automation specialist, process engineer, and manager. My training came from 2 universities (with a Bachelor Degree in Science and Graduate Engineering research and training), 2 colleges, several training centers, and self training.


Soon after moving to Arizona, it was clear that manufacturing was not going to come back. My parents lived in Surprise for many years before I moved here and they used a local IT guy. He told me that there was more than enough business if I wanted to start doing IT here. So that's what I did - I used the talents God gave me to help others. Surprise Computer LLC was born out of the idea just to help people with their computer related problems.  I did not buy this company from anyone. I started by printing business cards, flyers, and post cards and putting them on doors and talking to who ever would listen.


I filed my intentions with the Department of the Treasury, Internal Revenue Service, and on June 9th, 2011, they issued me an Employer Identification Number, 45-2495769. I started Surprise Computer LLC shortly thereafter, and on July 1, 2011 was issued a license to do business in the State of Arizona. Additionally, I was issued a business license for the City of Surprise, Arizona. 


One of the reasons I started this company was because I had amassed a lot of experience with computers, related devices, and software, and discovered that i was good at working with computers. Another reason is that I can teach and enjoy doing it. Finally, I felt comfortable starting this company in Surprise, Arizona with the intent of helping people in their home with their electronic stuff. My grandparents lived in Sun City and I used to hear stories from my grandma about how service companies ripped off seniors. I knew that all I had to do was do a good job and be honest and I would stand out.  I was right.


Since our inception, we have had several people helping us as Independent Contractors, but we have had no partners or employees. Some of my grandchildren have come to visit with me and they are very technologically savvy so they have helped me from time to time. 


Contact Us

The State of Arizona Business License

Our 2024 State of Arizona Business License

Though we were doing IT work long before, we were legally established as of July 1st, 2011. Many people trying to do IT work do not bother to be licensed to do business in the State of Arizona.

Arizona Corporation Commission

We have been legally operating locally out of the City of Surprise since 2011. Many people trying to do IT work are not licensed to do business in the City of Surprise.

The City of Surprise, Arizona Business License

Our City of Surprise Business License for 2024.

We have been legally operating locally out of the City of Surprise since 2011. Many people trying to do IT work are not licensed to do business in the City of Surprise.

Newspaper Article from the Surprise Independent, April 24, 2024

Newspaper article in the Surprise Independent, April 24, 2024, page 4.

continuation of newspaper article in the Surprise Independent, April 24, 2024, page 30.

continuation of newspaper article in the Surprise Independent, April 24, 2024, page 30.

Surprise Computer LLC

Surprise Computer LLC Mailing address: 15508 West Bell Road Suite 101-540 Surprise, AZ 85374 US

(623) 455-9795

Copyright © 2025 Surprise Computer LLC - All Rights Reserved.

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